Everything about Etiquette totally explained
Etiquette, one aspect of
decorum, is a code that governs the expectations of
social behavior, according to the contemporary
conventional norm within a
society,
social class, or
group. Usually unwritten, it may be codified in written form. Etiquette usually reflects formulas of conduct in which
society or
tradition have invested. An etiquette may reflect an underlying
ethical code, or in may grow more as a
fashion, as in eighteenth century Britain where apparently pointless acts like the manner in which a tea cup was held became associated with the
upper class. Like "
culture", it's a word that has gradually grown plural, especially in a
multi-ethnic society with many clashing expectations. Thus, it's now possible to refer to "an etiquette" or "a culture", realizing that these may not be universal. In Britain, though, the word etiquette has its roots in the eighteenth century, becoming a universal force in the nineteenth century to the extent that it has been described as the one word that aptly describes life during
the reign of Queen Victoria (External Link
).
Norms and effects of etiquette
Etiquette codes prescribe and restrict the ways in which people interact with each other, based on
respect for other people and the accepted customs of a society.
Modern etiquette codifies social interactions with others, such as:
- Greeting relatives, friends and acquaintances with warmth and respect
- Refraining from insults and prying curiosity
- Offering hospitality to guests
- Wearing clothing suited to the occasion
- Contributing to conversations without dominating them
- Offering assistance to those in need
- Eating neatly and quietly
- Avoiding disturbing others with unnecessary noise
- Following established rules of an organization upon becoming a member
- Arriving promptly when expected
- Comforting the bereaved
- Responding to invitations promptly
- Accepting gifts or favors with humility and to acknowledge them promptly with thanks (for example a thank-you card)
In the upper strata of Roman society, etiquette would have instructed a man to: greet friends and acquaintances with decorum, according to their rank, refrain from showing emotions in public, keep his wife(s) secluded from his clients, support his family's position with public munificence, etc. Lower strata conformed to different rules.
Violations of etiquette, if severe, can cause public disgrace, and in private hurt individual feelings, create misunderstandings or real grief and pain, and can even escalate into murderous rage. Many family
feuds have their beginnings in trivial etiquette violations that were blown out of proportion. In the ancient
Hindu epic Mahabharata, the entire world-destroying conflict between the armies of two clans begins when one ruler,
Duryodhana, commits a couple of minor
faux pas at his cousin's castle, and is impolitely made fun of for it. One can reasonably view etiquette as the minimal
politics required to avoid major conflict in polite society, and as such, an important aspect of
applied ethics.
Manners
Manners involve a wide range of social interactions within cultural norms as in the "
comedy of manners", or a painter's characteristic "manner". Etiquette and manners, like
mythology, have buried histories especially when they seem to have little obvious purpose, and their justifications as logical ("respect shown to others" etc.) may be equally revealing to the
social historian.
Cultural differences
Etiquette is dependent on
culture; what is excellent etiquette in one society may shock in another. Etiquette evolves within culture. The Dutch painter
Andries Both shows that the hunt for
head lice (
illustration, right), which had been a civilized grooming occupation in the early Middle Ages, a bonding experience that reinforced the comparative rank of two people, one groomed, one groomer, had become a peasant occupation by 1630. The painter portrays the familiar operation matter-of-factly, without the sarcasm this subject would have received in a nineteenth-century representation.
Etiquette can vary widely between different cultures and nations. In China, a person who takes the last item of food from a common plate or bowl without first offering it to others at the table may be seen as a glutton and insulting the generosity of the host. In most European cultures a guest is expected to eat all of the food given to them, as a compliment to the quality of the cooking.
Etiquette is a topic that has occupied writers and thinkers in all sophisticated societies for millennia, beginning with a behavior code by
Ptahhotep, a vizier in ancient Egypt's
Old Kingdom during the reign of the Fifth Dynasty king
Djedkare Isesi (ca. 2414–2375 B.C.). All known literate civilizations, including ancient Greece and Rome, developed rules for proper social conduct.
Confucius included rules for eating and speaking along with his more philosophical sayings. Early modern conceptions of what behavior identifies a "
gentleman" were codified in the sixteenth century, in a book by
Baldassare Castiglione,
Il Cortegiano ("The Courtier"); its codification of expectations at the
Este court remained in force in its essentials until
World War I. Louis XIV established an elaborate and rigid court ceremony, but distinguished himself from the high bourgeoisie by continuing to eat, stylishly and fastidiously, with his fingers. An important book about etiquette is
Galateo, overo de' costumi by Monsignor
Giovanni della Casa; in fact, in
Italian, etiquette is generally called
galateo (or
etichetta or
protocollo).
In the UK,
Debrett's is considered by many to be the arbiter of etiquette; their guides to manners and form have long been the last word among polite society. Traditional publications such as
Correct Form have recently been updated to reflect contemporary society, and new titles
Etiquette for Girls and
Manners for Men act as guides for those who want to combine a modern lifestyle with traditional values.
In the American colonies
Benjamin Franklin and
George Washington wrote codes of conduct for young gentlemen. The immense popularity of advice columns and books by
Letitia Baldrige and
Miss Manners shows the currency of this topic. Even more recently, the rise of the Internet has necessitated the adaptation of existing rules of conduct to create
Netiquette, which governs the drafting of email, rules for participating in an online forum, and so on.
In Germany, there's an "unofficial" code of conduct, called the
Knigge, based on a book of high rules of conduct written by
Adolph Freiherr Knigge in the late 18th century entitled exactly
Über den Umgang mit Menschen (On Human Relations). The code of conduct is still highly respected in Germany today and is used primarily in the higher society.
Etiquette may be wielded as a social weapon. The outward adoption of the superficial mannerisms of an in-group, in the interests of social advancement rather than a concern for others, is a form of
snobbism, lacking in
virtue.
Western business etiquette
The etiquette of business is the set of written and unwritten rules of conduct that make social interactions run more smoothly. Office etiquette in particular applies to coworker interaction, excluding interactions with external contacts such as customers and suppliers. Both office and business etiquette overlap considerably with basic tenets of
netiquette. The conventions of office etiquette address unique, office environmental issues such as
cubicle life, usage of common areas,
meetings, and other forms of
social interaction within the context of a work setting. The rules of office etiquette may vary by region, office size, business specialty, company policy, and, to a certain degree, various laws governing the workplace. Larger organizations tend to have stricter, expressly written rules on etiquette. These rules are often echoed throughout an industry or economy. For instance, 49% of employers surveyed in 2005 by the American National Association of Colleges and Employers found that non-traditional attire would be a "strong influence" on their opinion of a potential job candidate.
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